Dave Phunginwe-are-ziiAll the small thingsThe concept of marginal gains has been widely adopted in sports and business to improve performance. The principle is simple:Nov 11, 2020Nov 11, 2020
Dave Phunginwe-are-ziiWith stage 3 restrictions, what should I do with my cafe?This question, and many variations of it, has been posed to our team time and again over the past few months from our F&B clients. Yes, in…Sep 23, 2020Sep 23, 2020
Dave Phunginwe-are-ziiEnthusiasm and ability: Sometimes love just ain’t enoughMeet Glen. He’s a very good chef. All of his friends and family tell him how great his food is and how his Tikka Masala is better than any…Sep 9, 2020Sep 9, 2020
Dave Phunginwe-are-zii“You don’t earn loyalty in a day… you earn it day-by-day”, proclaims Jeffrey Gitomer, internationally acclaimed sales trainer and author of fifteen books, including New…Sep 2, 2020Sep 2, 2020
Dave Phunginwe-are-ziiWhat’s in a name?“What does Zii mean and where did it come from?” people ask.Aug 26, 2020Aug 26, 2020
Dave Phunginwe-are-ziiOnly fools rush inIt would be an understatement to say that the past decade has seen tremendous disruption in F&B technology. Customers now have more ways…Aug 18, 2020Aug 18, 2020
Dave Phunginwe-are-ziiEverything will be ok in the end.“Everything will be ok in the end. If it’s not ok then it’s not the end” — John Lennon.Aug 12, 20201Aug 12, 20201
Dave Phunginwe-are-ziiLoyalty is rare. If you earn it, keep it.It’s a well established notion that the cost to acquire a new customer, is much higher than the cost to retain an existing one. Looking…Aug 5, 2020Aug 5, 2020
Dave Phunginwe-are-ziiWe are ZiiWelcome. We are Zii. Allow us to introduce ourselves.Jul 28, 2020Jul 28, 2020